Recent Posts

Smoke Webs

3/14/2018 (Permalink)

Did you know?

Residues (such as burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners or at junctions of walls and ceilings which are called smoke webs!

The picture is from a fire damage that our large loss division assisted with out of state. The building had 35,000 square feet that was affected, it took our team a few weeks to completely clean the facility. 

Does your business have a plan? Check out these tips:

Protect your people : Your employees are your most important business asset. These tips can help prevent them from being injured in a fire.

  • Fire Plans: Make sure your employees know what to do if there's a fire, including calling 911 immediately. Conduct a fire drill at least once a year to keep employees aware of your workplace fire safety protocol. 
  • Evacuation Plan: In larger buildings, post a fire evacuation plan in several spots around the workplace. Never include elevators in an evacuation plan; always use the stairs. 
  • First Aid: In case of fire injuries, your employees should be familiar with the location of the first-aid kit, which should be kept where possible hazards can occur most-such as in the kitchen.

Mold Remediation

3/14/2018 (Permalink)

SERVPRO of South Richland offers mold remediation and restoration; we have the training, equipment and expertise to better assist you. 

I spoke with our Mold and Biohazard Manager to ask him some questions about how this process works.

It is preferred that you have an Industrial Hygienist protocol done.

What is that?

This is a process where air sampling and affected areas are tested to provide a detailed remediation and restoration protocol for SERVPRO of South Richland County to follow. There is also a post-test that will take place once we are finished to confirm clearance. 

Every time our team handles a mold job, we are required to wear the appropriate PPE (Personal Protective Equipment) which includes items such as coveralls and respirators. 

SERVPRO of South Richland County will make sure to keep anything deemed salvageable; we go above and beyond to ensure restoration before removal.  Unfortunately, in most situations there is a some tear out involved to remove affected areas such as drywall, flooring, and/or furniture.

During the mold remediation process a HEPA vacuum is used, HEPA filters are designed to capture particles as small as mold spores and to insure that they do not get reintroduced. Our mold experts use “negative air” containment, which is created by positioning negative air machines to introduce clean air into the affected area and push contaminated air outside the home.

You want to consider getting your HVAC cleaned as well, the mold spores can collect there and be dispersed throughout the home.

Every mold infestation is different, from the amount of mold to the types of materials affected. Each scenario requires a unique solution, but the general process stays the same. If you have any questions, give us a call today; 419-526-2701.

Freezing Pipes

3/14/2018 (Permalink)

As a partner with the American Red Cross, here is some great information on freezing pipes that they have on their website! Check it out!
Why Pipe Freezing is a Problem

Water has a unique property in that it expands as it freezes. This expansion puts tremendous pressure on whatever is containing it, including metal or plastic pipes. No matter the strength of a container, expanding water can cause pipes to break.

Pipes that freeze most frequently are:

  • Pipes that are exposed to severe cold, like outdoor hose bibs, swimming pool supply lines, and water sprinkler lines.
  • Water supply pipes in unheated interior areas like basements and crawl spaces, attics, garages, or kitchen cabinets.
  • Pipes that run against exterior walls that have little or no insulation.
How to Protect Pipes From Freezing

Before the onset of cold weather, protect your pipes from freezing by following these recommendations:

  • Drain water from swimming pool and water sprinkler supply lines following manufacturer's or installer's directions. Do not put antifreeze in these lines unless directed. Antifreeze is environmentally harmful, and is dangerous to humans, pets, wildlife, and landscaping.
  • Remove, drain, and store hoses used outdoors. Close inside valves supplying outdoor hose bibs. Open the outside hose bibs to allow water to drain. Keep the outside valve open so that any water remaining in the pipe can expand without causing the pipe to break.
  • Add insulation to attics, basements and crawl spaces. Insulation will maintain higher temperatures in these areas.
  • Check around the home for other areas where water supply lines are located in unheated areas. Look in the garage, and under kitchen and bathroom cabinets. Both hot and cold water pipes in these areas should be insulated.
  • Consider installing specific products made to insulate water pipes like a "pipe sleeve" or installing UL-listed "heat tape," "heat cable," or similar materials on exposed water pipes. Newspaper can provide some degree of insulation and protection to exposed pipes – even ¼” of newspaper can provide significant protection in areas that usually do not have frequent or prolonged temperatures below freezing.
  • Consider relocating exposed pipes to provide increased protection from freezing.
How to Prevent Frozen Pipes
  • Keep garage doors closed if there are water supply lines in the garage.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing. Be sure to move any harmful cleaners and household chemicals up out of the reach of children.
  • When the weather is very cold outside, let the cold water drip from the faucet served by exposed pipes. Running water through the pipe - even at a trickle - helps prevent pipes from freezing.
  • Keep the thermostat set to the same temperature both during the day and at night. By temporarily suspending the use of lower nighttime temperatures, you may incur a higher heating bill, but you can prevent a much more costly repair job if pipes freeze and burst.
  • If you will be going away during cold weather, leave the heat on in your home, set to a temperature no lower than 55° F.
How to Thaw Frozen Pipes
  • If you turn on a faucet and only a trickle comes out, suspect a frozen pipe. Likely places for frozen pipes include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open. As you treat the frozen pipe and the frozen area begins to melt, water will begin to flow through the frozen area. Running water through the pipe will help melt ice in the pipe.
  • Apply heat to the section of pipe using an electric heating pad wrapped around the pipe, an electric hair dryer, a portable space heater (kept away from flammable materials), or by wrapping pipes with towels soaked in hot water. Do not use a blowtorch, kerosene or propane heater, charcoal stove, or other open flame device.
  • Apply heat until full water pressure is restored. If you are unable to locate the frozen area, if the frozen area is not accessible, or if you can not thaw the pipe, call a licensed plumber.
  • Check all other faucets in your home to find out if you have additional frozen pipes. If one pipe freezes, others may freeze, too.

SERVPRO of South Richland County Cleans and Deodorizes Office Buildings

3/14/2018 (Permalink)

Commercial SERVPRO of South Richland County Cleans and Deodorizes Office Buildings Cleaning done right !

Keep your office fresh and clean with deodorization!

Cleaning is an important part of owning a business. Customers expect and employees expect for a company to ensure the building they shop and work in is clean and odor-free. However, many businesses only schedule cleaning the floors or trash removal on a regular basis. If you want your business to always look and smell its best, it's important that you plan deeper cleaning. SERVPRO of South Richland County utilizes state-of-the-art deodorization techniques that guarantee a cleaner office.

Deodorization is a deep cleaning process that can eliminate odors in a building. This is a process that doesn't just get rid of the surface grime but makes sure that your building is clean in a way that typical processes can't match.

If you need deodorization services in Mansfield, you need to call SERVPRO of South Richland County. Our employees receive certification in the best cleaning and deodorizing techniques in the industry. Our equipment is designed to get your business clean. This makes for a more professional clean as well as a longer-lasting process.

Of course, SERVPRO brings with it more than just the right equipment for the job. When SERVPRO comes in, you'll know the job will get done correctly the first time, every time. This isn't just a cleaning company - SERVPRO cares about the work that it does.

If you want bad smells removed from your property, make sure that you always work with the professionals to complete major tasks such as this, as using the wrong chemicals or the wrong techniques might end up making your problem worse. SERVPRO is here to make sure the job is done correctly.

Call SERVPRO of South Richland County at

419-526-2701

Do you have a plan?

3/14/2018 (Permalink)

As a member of the Ready Campaign’s National Preparedness Coalition, SERVPRO® is proud to present the following information.

How quickly your company can get back to business after a tornado, fire, or flood often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared
for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. The following are basic measures business owners and managers can take to begin preparing. A commitment to begin planning today will help support your employees, customers, the community, local economy, and even the country. It also protects your business investment and gives your company a better chance for survival.

Develop a Business Continuity Plan.
Your organization’s risk needs will vary depending on the specific industry, size, scope and location. Begin by reviewing your business process flow chart, if one exists, to identify operations critical to survival and recovery. Carefully assess your internal and external functions to determine which staff, materials, procedures and equipment are absolutely necessary to keep the business operating. You should also establish procedures for succession of management.

Review Insurance Coverage.
Inadequate insurance coverage can lead to major financial loss if your business is damaged, destroyed or simply interrupted for a period of time. Insurance policies vary; check with your agent or provider about things such as physical losses, flood coverage and business interruption. Understand what your policy does and does not cover. 

Prepare your Emergency Plan.
Your employees and co-workers are your business’ most valuable asset. Communication is central before, during and after a disaster. Include emergency information in newsletters, on your company intranet, in periodic employee e-mails and/or other communication tools.

Practice the Emergency Plan.
Some disasters will require employees to leave the workplace quickly. The ability to evacuate workers, customers and visitors effectively can save lives. If your business operates out of more than one location, establish evacuation procedures for each individual building. If your company is in
a high-rise building, an industrial park, or even a small strip mall, it is important to coordinate and practice with other tenants or businesses to avoid confusion and potential gridlock.

Secure Your Facility and Equipment.
Install fire extinguishers, smoke alarms and detectors in appropriate places. Secure all entry and exit points and plan for mail safety. Plan what you will do if your building, plant or store is not usable. Secure valuable equipment.

Improve Cyber Security.
Protecting your data and information systems may require specialized expertise, but even the smallest business can be better prepared. Use anti-virus software and keep it up-to-date. Don’t open e-mails from unknown sources. Use hard-to-guess passwords. Protect your computer from intruders by using firewalls. Back up your computer data and download security protection updates known as patches regularly.


Information provided by ready.gov

Winter Storms - Are you prepared?

1/26/2018 (Permalink)

Storm Damage Winter Storms - Are you prepared? Ice Dam Diagram

Frozen pipes, ice dams, and the flu.  What do they all have in common?  The winter.  

A frozen pipe can burst at the point where the ice blockage inside the pipe is located, but typically the rupture is caused by the backflow pressure between the water source and the blockage.  A burst pipe can cause considerable damage to your property if not addressed quickly.  

Ice dams can be a major problem during the winter season.  They form when heated air melts roof snow downward into water dammed behind still-frozen ice.  When the trapped water cannot safely flow into the gutter system, it can backflow under the roof's shingles into the structure's interior areas.  

This year's flu has been particularly strong with the flu vaccine averaging only 10% effectiveness.  Homes and businesses can depend on SERVPRO to clean and sanitize building materials following restoration cleaning standards using professional cleaning products and EPA registered cleaners and disinfectants.

Untreated sump pump failure leads to mold

1/26/2018 (Permalink)

Mold Remediation Untreated sump pump failure leads to mold Contents Pack out

One of the realities in the restoration industry is we come across cases of hoarding on a regular basis.  When hoarding is combined with water damage it creates a nasty mess.

In the case of this customer, she suffered a sump pump failure that caused her basement to partially flood with water.  When we arrived it was not even possible to get our technicians into the basement because of the high amount of contents.

The water had been allowed to dwell for a few days before she called us so the basement was already smelling of mold.  Mold can grow in as little time as 72 hours.

In this photo, you can see our technicians starting a contents pack-out before we can address the wet structure.

Help Protecting Your Mansfield Ohio Property From Fire Damage

1/26/2018 (Permalink)

Fire Damage Help Protecting Your Mansfield Ohio Property From Fire Damage SERVPRO handles everything from small kitchen fires to large structural fires that require additional resources.

Protecting Your Property From Fire Damage

Protecting your South Rischland County property is your main priority. You invested in and maintained a residence to give your family a safe, secure place to call home. Just like many of us, you want to provide your family with the best possible experiences and eagerly take the proper steps to ensure success.

You can protect your investment by securing the assistance of highly-trained restoration specialists available throughout the Colorado Springs area. We specialize in fire damage as well as a variety of emergency services that help homeowners just like you recover after tragedy strikes.

SERVPRO handles everything from small kitchen fires to large structural fires that require additional resources. We train in every aspect of home restoration, providing you with unique solutions to your specific situation so that you never have to call or schedule anyone else. You can count on us to be there for you, 24/7, day or night.

SERVPRO provides you with access to all of the latest fire damage restoration methods and techniques. Our technicians take the time necessary to address smoke, soot, and ash residue on every surface, cleaning furniture, cabinets, countertops, and other personal belongings, limiting any losses you experience wherever we can. Our services adapt to your specific situation, providing you with precise, detailed work that you can count on to restore your property.

SERVPRO technicians enjoy providing members of our local community with solutions that meet or even exceed your expectations. We provide you with a variety of repair, restoration, and rebuilding options that help return your home to a quality condition as fast and efficient as possible. Our IICRC-industry certified technicians work hard to restore your home after an emergency occurs, making sure to provide our customers with exceptional service.

Contact SERVPRO of South Richland County to begin your home’s restoration as soon as possible. Remember, we can also inspect your home to look for possible hazards, helping you take a proactive approach to preventing emergency situations, today (419) 526-2701.

We Specialize in Flooded Basement Cleanup and Restoration!

1/3/2018 (Permalink)

A basement can flood at any time, although flooding most often occurs during heavy rainfall. Basements are inherently prone to flooding because they are the lowest level of a building and are normally built partly or entirely below ground level. There are a number of reasons why your Mansfield, Ohio basement could flood, including: 

  • A blocked or failed sewer lateral pipe
  • Heavy rain causes surface water to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Water supply-line break or hot-water tank failure
  • And many more

Have Questions about Basement Flooding?

Call Today - 419-526-2701

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your home’s structure. Remember, the longer you wait, the worse the problem will get.

The bottom line: a flooded basement can jeopardize your health, safety, and your home’s integrity. It’s worth making a call to SERVPRO of South Richland County and let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Basement Flooded? Call Us Today – We’re Ready To Help 419-526-2701

Fire and Smoke Damage Experts in South Richland County present Safety Tips for Extension Cords

1/3/2018 (Permalink)

If your home is anything like ours in Mansfield Ohio , you find yourself making use of extension cords.  Lights on the tree, lights on the home, other decorations needing power... the list can expand quickly.  Usually, these items end up plugged into an extension cord, and sometimes the extension cords end up plugged into other extension cords!

All of these cords present a number of hazards - the Fire and Smoke Damage experts of SERVPRO of South Richland County  want everyone to have a happy and safe holiday season, so we are offering these safety tips related to extension cords.

  • Inspect all cords for damage prior to use. Cords that have exposed wires, frayed or cut insulation, cracked sockets or loose (or missing) prongs should not be used.
  • Ensure the cords are designed and rated for the intended use and power load. Indoor/outdoor use, gauge of the cord, gauge of the items plugged into the cord and load through the cord should all be considered.
  • Stop using any extension cord that feels hot to the touch - the danger presented by a hot cord is very real.  Unplug any hot cord immediately.
  • Avoid pinching cords under doors, windows or heavy furniture. Extension cords are easily compromised if the insulation around the wires in the cord gets damaged.
  • Extension cords pose a tripping hazard. Keep them out of walkways, doorways or any high traffic area.
  • Do not run extension cords through walls, ceilings or under rugs. This may cause the cord to overheat.
  • Extension cords should be a temporary solution - if you are using them year round, you should consider upgrading your electrical system in your home.

Here at SERVPRO of South Richland County, we use extension cords nearly every week.  Safely using them is something we train on regularly, and being aware of potential hazards is always on our mind.  Keep the safety tips above in mind this holiday season and you should enjoy all of the festive decorations you desire.